Work place: College of Computing, Informatics and Mathematics, Universiti Teknologi MARA, Perak Branch, Tapah Campus Malaysia
E-mail: 2024655976@student.uitm.edu.my
Website: https://orcid.org/0009-0003-8367-6398
Research Interests:
Biography
Muhammad Akmal Hakim is currently pursuing a Master of Information Technology at Universiti Teknologi MARA, Perak Branch, Malaysia. His research focuses on social media analytics, particularly analyzing TikTok data for business intelligence applications. He has experience in data preprocessing, natural language processing, and using AI models for sentiment analysis and topic modeling. His academic interests include text mining, digital consumer behavior, and practical applications of data science in real-world digital ecosystems.
By K. S. Savita Pradeep Isawasan Muhammad Akmal Hakim Ahmad Asmawi Muhammad Shaheen Rabiya Ghafoor
DOI: https://doi.org/10.5815/ijmecs.2025.06.07, Pub. Date: 8 Dec. 2025
Massive Open Online Courses (MOOCs) and micro-credentials have emerged as key innovations in modern education, offering scalable, flexible access to learning and skill development. Despite their potential, challenges such as low learner engagement, high dropout rates, and uncertainty over the value of digital credentials remain. This study analyzes 3,743 publications from 1970 to 2024 using bibliometric and text analytics to uncover research trends, influential studies, and dominant themes in the field. Results show a surge in research from 2014 to 2020 driven by digital technology adoption and the COVID-19 pandemic followed by a decline as hybrid learning models became normalized. Key themes include learner motivation, engagement strategies, digital badges, and ethical concerns tied to data-driven education. While advancements in learning analytics and personalization show promise, the study underscores the need for standardized credentialing, scalable engagement frameworks, and ethical governance in online education. Critical gaps remain, particularly in evaluating the long-term impact of micro-credentials on employability and understanding adoption differences across regions and socio-economic groups. Limitations include reliance on the Web of Science and author-provided keywords, which may narrow the scope. Despite this, the study provides a systematic overview and offers practical insights for improving MOOCs and micro-credentials as tools for lifelong learning and global educational equity.
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