Mutlaq B. Alotaibi

Work place: Information Systems Al Imam Mohammad Ibn Saud Islamic University (IMSIU) Riyadh, Saudi Arabia



Research Interests: Autonomic Computing, Computer Architecture and Organization, Data Structures and Algorithms, Mathematics of Computing


Mutlaq B. Alotaibi is an Associate Professor of Information Systems at Al Imam Mohammad Ibn Saud Islamic University (IMSIU). In 2010, he was appointed Head of the IS Department. In 2012, he was appointed as the Vice Dean for Academic Affairs at the College of Computer and Information Sciences. His main research interests are in the area of interactive systems, particularly in multimodal interaction and adaptive user interfaces. He is also interested in IS research, particularly consumer behaviour, and in the application of user acceptance of technologies. He has publications in the fields of, e-business and e-commerce, customer knowledge management, customer relationship management, cloud computing, mobile computing and usability heuristics.

Author Articles
Modelling Electronic Sharing (E-Sharing) Behaviour: A Perspective on Location-aware Technology

By Mutlaq B. Alotaibi

DOI:, Pub. Date: 8 Jan. 2017

The purpose of this paper is to investigate the factors affecting electronic sharing (E-sharing) behaviour, with a particular focus on location-aware technology. Based on an extensive literature review, a structural model consisting of seven factors was proposed to model the E-sharing behaviour of location-based knowledge (LBK). The main constructs were: reward expectancy (WE), reputation expectancy (RE), perceived benefits (PB), perceived trust (PT), attitudes towards LBK, attitudes toward knowledge sharing incentives (KSI) and intention to share knowledge (ISK). The model was examined by empirical data gathered from four hundred and ninety (n=490) respondents. Results herein indicate that attitude toward KSI can be determined by the RE and WE, while attitude toward LBK E-sharing can be predicted by the PB and PT. The two attitude constructs (KSI and LBK) can determine the behavioural ISK. All of the proposed relationships within the model were statistically significant.

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Mobile Computing Trends in Saudi Arabia: An Exploratory Study

By Mutlaq B. Alotaibi

DOI:, Pub. Date: 8 Dec. 2014

The main purpose of this research was to gain an understanding of the adoption behavior of mobile computing in Saudi Arabia. In particular, it aimed to acquire new insight into mobile computing trends, specifically in Saudi Arabia, in order to develop hypotheses and formulate precise criteria for mobile computing evaluation. In order to achieve these aims, the researcher created a focus group by recruiting eight participants with solid background knowledge of usability engineering and mobile computing. The focus group proposed a four-phase process: determination, qualification, categorization and evaluation of the mobile computing applications developed by Saudi organizations. During the determination phase, two hundred and twenty seven (n=227) mobile applications were determined as having been developed by organizations in Saudi Arabia. During the qualification phase, one hundred and forty two (n=142) mobile applications were qualified. Within the categorization phase, the experts categorized only the qualified applications into a two-level categorization hierarchy. Finally, in the evaluation phase, the qualified applications were evaluated in terms of purpose, platform, visual appearance, content, organization and usability. The results herein revealed that 43% of the mobile applications in Saudi Arabia were M-Government applications, while 57% were M-Business applications. In addition, the study proposed a sample of thirty six (n=36) applications as having statistical significance from all of the mobile applications in Saudi Arabia.

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E-Commerce Adoption in Saudi Arabia: an Assessment of International, Regional and Domestic Web Presence

By Mutlaq B. Alotaibi

DOI:, Pub. Date: 8 Jan. 2013

Electronic Commerce (E-Commerce) has a growing potential in Saudi Arabia, due to widespread use of the internet and the maturity of the Information Technology (IT) infrastructure. The purpose of this paper is to assess the quality of E-Commerce websites in Saudi Arabia, using a proposed evaluation instrument. To achieve this aim, six E-Commerce websites were selected for evaluation and then categorized into three categories: domestic, regional and international. Each category consisted of two E-Commerce websites, with the international website category considered as a benchmark. The six websites were evaluated by sixty participants (n=60) with good web design experience, following a set of guidelines offered by the evaluation instrument. The evaluation instrument described six key evaluation factors: appearance, content, organization, interaction, customer-focus and assurance. Each factor was evaluated by several indicators using a five-point scale ranging from not applicable (0) to very strong (4). To unify the views of all evaluators, a technique was introduced which would show the way in which each indicator was assessed based on several checklists (questions). The results therein revealed that international websites were of higher quality than regional and domestic websites with regard to all aspects of web evaluation. In addition, the quality of regional websites outweighed that of domestic websites with regard to appearance, content, organization, customer-focus and assurance, but not interaction.

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