International Journal of Information Technology and Computer Science(IJITCS)
ISSN: 2074-9007 (Print), ISSN: 2074-9015 (Online)
Published By: MECS Press
IJITCS Vol.7, No.1, Dec. 2014
Mobile Computing Trends in Saudi Arabia: An Exploratory Study
Full Text (PDF, 423KB), PP.21-32
The main purpose of this research was to gain an understanding of the adoption behavior of mobile computing in Saudi Arabia. In particular, it aimed to acquire new insight into mobile computing trends, specifically in Saudi Arabia, in order to develop hypotheses and formulate precise criteria for mobile computing evaluation. In order to achieve these aims, the researcher created a focus group by recruiting eight participants with solid background knowledge of usability engineering and mobile computing. The focus group proposed a four-phase process: determination, qualification, categorization and evaluation of the mobile computing applications developed by Saudi organizations. During the determination phase, two hundred and twenty seven (n=227) mobile applications were determined as having been developed by organizations in Saudi Arabia. During the qualification phase, one hundred and forty two (n=142) mobile applications were qualified. Within the categorization phase, the experts categorized only the qualified applications into a two-level categorization hierarchy. Finally, in the evaluation phase, the qualified applications were evaluated in terms of purpose, platform, visual appearance, content, organization and usability. The results herein revealed that 43% of the mobile applications in Saudi Arabia were M-Government applications, while 57% were M-Business applications. In addition, the study proposed a sample of thirty six (n=36) applications as having statistical significance from all of the mobile applications in Saudi Arabia.
Cite This Paper
Mutlaq B. Alotaibi,"Mobile Computing Trends in Saudi Arabia: An Exploratory Study", International Journal of Information Technology and Computer Science(IJITCS), vol.7, no.1, pp.21-32, 2015. DOI: 10.5815/ijitcs.2015.01.03
I. Clarke, "Emerging value propositions for m-commerce," Journal of Business Strategies, vol. 18, pp. 133-148, 2001.
CITC, "Communications and Information Technology Commission (CITC) IT Annual Report 2012," [Online] http://www.citc.gov.sa/English/MediaCenter/Annualreport/Documents/PR_REP_008Eng.pdf, accessed on 10 January 2014,.
H. Verkasalo, C. LÃ³pez-NicolÃ¡s, F. J. Molina-Castillo, and H. Bouwman, "Analysis of users and non-users of smartphone applications," Telematics and Informatics, vol. 27, pp. 242-255, 2010.
M. B. Alotaibi, "Exploring Mobile Computing Trends in Saudi Arabia: An Initial Investigation of M-Government and M-Business," in The International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government Las Vegas, USA, 2014.
J. Pascoe, N. Ryan, and D. Morse, "Using while moving: HCI issues in fieldwork environments," ACM Transactions on Computer-Human Interaction (TOCHI), vol. 7, pp. 417-437, 2000.
S. D. Sharma and D. R. S. Kasana, "Mobile Database System: Role of Mobility on the Query Processing," International Journal of Computer Science and Information Security, vol. 7, pp. 211-216, 2010.
L. M. Porn and K. Patrick, "Mobile computing acceptance grows as applications evolve," Healthcare financial management: journal of the Healthcare Financial Management Association, vol. 56, pp. 66-70, 2002.
F. Turisco, "Mobile computing is next technology frontier for healthcare providers," Healthcare financial management: journal of the Healthcare Financial Management Association, vol. 54, p. 78, 2000.
A. Barbash, "Mobile computing for ambulatory health care: points of convergence," The Journal of ambulatory care management, vol. 24, pp. 54-66, 2001.
J. Kjeldskov, "Mobile Computing," in The Encyclopedia of Human-Computer Interaction, 2 ed, Soegaard Mads and Rikke Friis, Eds. Aarhus, Denmark: The Interaction Design Foundation, 2013.
L. Joshi, "Impact of Mobile Computing for Users," International Journal of Advance Research in Computer Science and Management Studies, vol. 2, pp. 32-39, 2014.
J. York and P. C. Pendharkar, "Human-computer interaction issues for mobile computing in a variable work context," International Journal of Human-Computer Studies, vol. 60, pp. 771-797, 2004.
A. Monares, S. F. Ochoa, J. A. Pino, V. Herskovic, J. Rodriguez-Covili, and A. Neyem, "Mobile computing in urban emergency situations: Improving the support to firefighters in the field," Expert systems with applications, vol. 38, pp. 1255-1267, 2011.
W. Lawrence and S. Sankaranarayanan, "Smart Agent Learning based Hotel Search System-Android Environment," International Journal of Information Technology and Computer Science, vol. 4, pp. 9-21, 2012.
S.-C. Chong, L.-Y. Chong, and S. B. Ajiroba, "A Mobile-Based Computer Controller via Android Technology," International Journal of Information Technology & Computer Science, vol. 5, pp. 21-28, 2013.
O. J. Mengshoel, "Mobile Computing: Challenges and Opportunities for Autonomy and Feedback," in 8th International Workshop on Feedback Computing San Jose, USA, 2013.
A. Hammershoj, A. Sapuppo, and R. Tadayoni, "Challenges for mobile application development," in 14th International Conference on Intelligence in Next Generation Networks (ICIN) Berlin, Germany: IEEE, 2010, pp. 1-8.
J. Dehlinger and J. Dixon, "Mobile application software engineering: Challenges and research directions," in Workshop on Mobile Software Engineering Los Angeles, USA, 2011.
S. Po, S. Howard, F. Vetere, and M. B. Skov, "Heuristic evaluation and mobile usability: Bridging the realism gap," in Mobile Human-Computer Interaction-MobileHCI 2004: Springer, 2004, pp. 49-60.
J. Kjeldskov and J. Stage, "New techniques for usability evaluation of mobile systems," International Journal of Human-Computer Studies, vol. 60, pp. 599-620, 2004.
D. Zhang and B. Adipat, "Challenges, methodologies, and issues in the usability testing of mobile applications," International Journal of Human-Computer Interaction, vol. 18, pp. 293-308, 2005.
T. Kallio and A. Kaikkonen, "Usability testing of mobile applications: A comparison between laboratory and field testing," Journal of Usability studies, vol. 1, pp. 23-28, 2005.
D. Franke and C. Weise, "Providing a software quality framework for testing of mobile applications," in IEEE Fourth International Conference on Software Testing, Verification and Validation (ICST) Montreal, Canada: IEEE, 2011, pp. 431-434.
M. B. Alotaibi, "Determinants of Mobile Service Acceptance in Saudi Arabia: A Revised UTAUT Model," International Journal of E-Services and Mobile Applications (IJESMA), vol. 5, pp. 43-61, 2013.
R. Anam, C. K. Ho, and T. Y. Lim, "Tree Adapt: Web Content Adaptation for Mobile Devices," International Journal of Information Technology & Computer Science, vol. 9, pp. 1-13, 2014.
C. R. Kothari, Research methodology: methods and techniques: New Age International, 2004.
M. J. Cheon, V. Groven, and R. Sabherwal, "The evolution of empirical research in IS: a study in IS maturity," Information & Management, vol. 24, pp. 107-119, 1993.
J. S. Armstrong, "How to Avoid Exploratory Research," Journal of Advertising Research, vol. 10, pp. 27-30, 1970.
J. Kitzinger, "Qualitative research. Introducing focus groups," BMJ: British medical journal, vol. 311, p. 299, 1995.
J. Kontio, L. Lehtola, and J. Bragge, "Using the focus group method in software engineering: obtaining practitioner and user experiences," in International Symposium on Empirical Software Engineering: IEEE, 2004, pp. 271-280.
D. W. Stewart, Focus groups: Theory and practice vol. 20: Sage, 2007.
K. O'Brien, "Improving survey questionnaires through focus groups," in Successful focus groups: Advancing the state of the art. vol. 156, D. L. Morgan, Ed. Thousand Oaks, CA, US: Sage Publications, Inc, 1993, pp. 105-117.
I. McLafferty, "Focus group interviews as a data collecting strategy," Journal of advanced nursing, vol. 48, pp. 187-194, 2004.
E-Government, "Government Agencies Directory," National E-Government Portal, [Online] http://www.saudi.gov.sa/, accessed on 15 January 2014.
Tadawal, "Directory of Saudi Companies," Saudi Stock Market Exchange, [Online] http://www.tadawul.com.sa/, accessed on 15 January 2014.
MCI, "Index of Saudi Businesses," Ministry of Commerce and Industry, [Online] http://www.mci.gov.sa/, accessed on 15 January 2014.
Y. S. Wang, H. H. Lin, and P. Luarn, "Predicting consumer intention to use mobile service," Information systems journal, vol. 16, pp. 157-179, 2006.
M. B. Al-Otaibi and R. M. Al-Zahrani, "E-commerce adoption in Saudi Arabia: an evaluation of commercial organizatios' web sites," in International Conference on Information Technology in Asia (CITA) Malaysia, 2003.
U.-M. Pcs, "Emerging technologies mobile-computing trends: lighter, faster, smarter," About Language Learning & Technology, p. 3, 2008.
S. P. Hall and E. Anderson, "Operating systems for mobile computing," Journal of Computing Sciences in Colleges, vol. 25, pp. 64-71, 2009.
D. Huang, "Mobile cloud computing," in IEEE COMSOC Multimedia Communications Technical Committee (MMTC) E-Letter. vol. 6 Arizona, USA: IEEE, 2011, pp. 27-31.
T. S. Tullis and J. N. Stetson, "A comparison of questionnaires for assessing website usability," in Usability Professional Association Conference Minneapolis, USA, 2004, pp. 1-12.
J. Jeng, "Usability assessment of academic digital libraries: effectiveness, efficiency, satisfaction, and learnability," Libri, vol. 55, pp. 96-121, 2005.