Duc Trong Pham

Work place: Faculty of Information Technology, University of Labour and Social Affairs, Hanoi, 100000, Vietnam

E-mail: trongpd@ulsa.edu.vn

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Biography

Pham Duc Trong obtained his Bachelor of Engineering in Petrochemical Technology from Hanoi University of Science and Technology in 1998. In 2002, he received a second Bachelor of Engineering in Information Technology from the same institution. He completed his Master’s degree in Computer Science at the Military Technical Academy in 2008. He is currently a Lecturer at the University of Labour and Social Affairs, Vietnam. His research interests include forecasting, machine learning, and insurance data analytics.

Author Articles
AI-driven Psychographic and Behavioral Segmentation of Prospective University Students in Vietnam

By Nguyen Tat Trung Quang Hung Do Duc Trong Pham Doan Thi Thanh Hang

DOI: https://doi.org/10.5815/ijieeb.2026.03.01, Pub. Date: 8 Jun. 2026

The digital transformation of higher education marketing demands more sophisticated approaches to understanding prospective students beyond traditional demographic segmentation. This study develops a machine learning-based psychographic and behavioral segmentation framework for prospective university students in Vietnam, integrating constructs from consumer choice theory and technology adoption literature. We employ established unsupervised and supervised machine learning techniques (k-means clustering, Gaussian Mixture Models, and XGBoost classification) rather than claiming novel artificial intelligence architectures. Analyzing survey data from 1,486 Grade-12 students, our hybrid methodological approach identified three distinct segments: Intrinsically-Motivated Digital Explorers (27.7%), Prestige-Driven Traditionalists (38.9%), and Undecided Ambivalents (33.4%). Supervised learning (XGBoost) achieved 87.2% accuracy in predicting segment membership, with feature importance analysis revealing intrinsic motivation, technology readiness, and risk aversion as the primary discriminators. The findings extend higher education consumer choice theory by integrating technology readiness as an independent discriminative factor and demonstrate the methodological value of combining unsupervised and supervised machine learning for market segmentation.

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