Work place: Technical University of Kenya/Department of Information and Knowledge Management, Nairobi, Kenya
Research Interests: Information Security, Information Systems, Information Storage Systems
Prof. Kiplang’at N. Joseph Holds a PhD in library and Information Science form University of Zululand, South Africa (2004) and a Master of philosophy in Information Science (1995) in addition to BSc. In Information Science (1991) from Moi University, Kenya. He served in various capacities including lecturer, senior lecturer, associate professor and campus director at Moi University before his appointed as the deputy vice chancellor in charge of administration, planning and development at the technical University of Kenya, a post he currently holds.
DOI: https://doi.org/10.5815/ijitcs.2017.03.05, Pub. Date: 8 Mar. 2017
The purpose of this work is to enhance the life insurance underwriting process by building a knowledge-based system for life insurance underwriting. The knowledge-based system would be useful for organizations, which want to serve their clients better, promote expertise capture, retention, and reuse in the organization. The paper identifies the main input factors and output decisions that life insurance practitioners considered and made on a daily basis. Life underwriting knowledge was extracted through interviews in a leading insurance company in Kenya. The knowledge is incorporated into a knowledge-based system prototype designed and implemented, built to demonstrate the potential of this technology in life insurance industry. Unified modelling language and visual prolog language was used in the design and development of the prototype respectively. The system's knowledge base was populated with sample knowledge obtained from the life insurance company and results were generated to illustrate how the system is expected to function.[...] Read more.
Subscribe to receive issue release notifications and newsletters from MECS Press journals