Why We Need Dedicated Web-based Collaboration Platforms for Inter-organizational Connectivity? A Research Synthesis

Full Text (PDF, 683KB), PP.1-11

Views: 0 Downloads: 0


Atia Bano Memon 1,* Kyrill Meyer 2

1. Department of Computer Science at the University of Leipzig, Leipzig, Germany

2. Institute for Applied Informatics at the University of Leipzig, Leipzig, Germany

* Corresponding author.

DOI: https://doi.org/10.5815/ijitcs.2017.11.01

Received: 18 May 2017 / Revised: 20 Jun. 2017 / Accepted: 27 Jul. 2017 / Published: 8 Nov. 2017

Index Terms

Web-based collaboration, Digital communication technologies, Online B2B connectivity, Collaboration tools, Inter-organizational collaboration


This paper examines the potential of existing web-based collaboration services in supporting the inter-organizational connectivity throughout the collaboration process. In doing so, the paper initially presents a brief overview and a hierarchical classification with respect to the degree and complexity of service integration of existing collaboration services which are applicable in inter-organizational settings. Successively, their shortcomings in supporting the process of inter-organizational collaboration are herein determined and discussed. As a conclusion, the paper elucidates the rational and need for designing the dedicated web-based collaboration platforms for facilitating the inter-organizational connectivity within a particular business sector.

Cite This Paper

Atia Bano Memon, Kyrill Meyer, "Why We Need Dedicated Web-based Collaboration Platforms for Inter-organizational Connectivity? A Research Synthesis", International Journal of Information Technology and Computer Science(IJITCS), Vol.9, No.11, pp.1-11, 2017. DOI:10.5815/ijitcs.2017.11.01


[1]Abuhashesh, M. Y. 2014. Integration of Social Media in Businesses. International Journal of Business and Social Science 5, 8.

[2]Aghaei, S., Nematbakhsh, M. A., and Farsani, H. K. 2012. Evolution of the world wide web: From WEB 1.0 TO WEB 4.0. International Journal of Web & Semantic Technology 3, 1, 1.

[3]Alotaibi, M. B. 2013. E-commerce adoption in Saudi Arabia: an assessment of international, regional and domestic web presence. International Journal of Information Technology and Computer Science (IJITCS) 5, 2, 42.

[4]Avram, G. At the crossroads of knowledge management and social software. In Academic Conferences Ltd.

[5]Batterink, M. H., Wubben, E. F. M., Klerkx, L., and Omta, S. W. 2010. Orchestrating innovation networks: The case of innovation brokers in the agri-food sector. Entrepreneurship and Regional Development 22, 1, 47–76.

[6]Benbya, H., Passiante, G., and Belbaly, N. A. 2004. Corporate portal: a tool for knowledge management synchronization. International Journal of Information Management 24, 3, 201–220.

[7]boyd, d. m. and Ellison, N. B. 2007. Social Network Sites: Definition, History, and Scholarship. Journal of Computer-Mediated Communication 13, 1, 210–230.

[8]Caliñgo, A. R., Sison, A. M., and Tanguilig III, B. T. 2016. Prediction Model of the Stock Market Index Using Twitter Sentiment Analysis. International Journal of Information Technology and Computer Science (IJITCS) 8, 10, 11–21.

[9]Frey, B. B., Lohmeier, J. H., Lee, S. W., and Tollefson, N. 2006. Measuring collaboration among grant partners. American journal of evaluation 27, 3, 383–392.

[10]Fuchs, C., Hofkirchner, W., Schafranek, M., Raffl, C., Sandoval, M., and Bichler, R. 2010. Theoretical foundations of the web: cognition, communication, and co-operation. Towards an understanding of Web 1.0, 2.0, 3.0. Future Internet 2, 1, 41–59.

[11]Gajda, R. 2004. Utilizing collaboration theory to evaluate strategic alliances. American journal of evaluation 25, 1, 65–77.

[12]Getting, B. 2007. Basic Definitions: Web 1.0, Web. 2.0, Web 3.0. http://www.practicalecommerce.com/articles/464-Basic-Definitions-Web-1-0-Web-2-0-Web-3-0. Accessed 29 March 2016.

[13]Haakanson, L., Caessens, P., and MacAulay, S. 2011. InnovationXchange: A case study in innovation intermediation. Innovation 13, 2, 261–274.

[14]Hagedoorn, J. 1993. Understanding the rationale of strategic technology partnering: inter-organizational modes of cooperation and sectoral differences. Strategic management journal 14, 5, 371–385.

[15]Hagedoorn, J. 2002. Inter-firm R&D partnerships: an overview of major trends and patterns since 1960. Research policy 31, 4, 477–492.

[16]Hamel, G. 1991. Competition for competence and interpartner learning within international strategic alliances. Strategic management journal 12, S1, 83–103.

[17]Hargadon, A. and Sutton, R. I. 1997. Technology brokering and innovation in a product development firm. Administrative science quarterly, 716–749.

[18]Hevner, A. R., March, S. T., Park, J., and Ram, S. 2004. Design science in information systems research. MIS quarterly 28, 1, 75–105.

[19]Hogue, T. 1994. Community Based Collaboration: Community Wellness Multiplied. http://www.uvm.edu/extension/community/nnco/collab/wellness.html. Accessed 13 April 2015.

[20]Itahriouan, Z., Abtoy, A., El Kadiri, K. E., and Aknin, N. 2012. Validated CMS: Towards new generation of web content management systems on Web 2.0. International Journal of Information Technology and Computer Science (IJITCS) 4, 12, 40.

[21]Jefferson III, Carl E and Traughber, S. 2012. Social Media in Business. How Social Media Can Help Small Businesses and Non-Profit Organizations, 2–3.

[22]Jørgensen, F. and Ulhøi, J. P. 2010. Enhancing innovation capacity in SMEs through early network relationships. Creativity and innovation management 19, 4, 397–404.

[23]Kamel Boulos, Maged N and Wheeler, S. 2007. The emerging Web 2.0 social software: an enabling suite of sociable technologies in health and health care education1. Health Information & Libraries Journal 24, 1, 2–23.

[24]Kane, K., Robinson-Combre, J., and Berge, Z. L. 2010. Tapping into social networking: Collaborating enhances both knowledge management and e-learning. Vine 40, 1, 62–70.

[25]Kaplan, A. M. and Haenlein, M. 2010. Users of the world, unite! The challenges and opportunities of Social Media. Business horizons 53, 1, 59–68.

[26]Li, J., Li, Q., Ginjala, A., and Zaman, N. 2014. eSMS-a Semantics-assisted Emergency Information System Based on Social Media. International Journal of Information Technology and Computer Science (IJITCS) 6, 08, 18–24.

[27]Lin, K.-Y. and Lu, H.-P. 2011. Why people use social networking sites: An empirical study integrating network externalities and motivation theory. Computers in human behavior 27, 3, 1152–1161.

[28]Lucas, M. M. and Borisov, N. 2008. Flybynight: mitigating the privacy risks of social networking. In Proceedings of the 7th ACM workshop on Privacy in the electronic society, 1–8.

[29]Malki, Z. 2015. Twitter as a Social Network in Academic Environments for Exchanging Information Taibah University: A Case Study. International Journal of Information Technology and Computer Science (IJITCS) 7, 10, 15.

[30]Matthews, T., Whittaker, S., Moran, T., and Yuen, S. 2011. Collaboration personas: A new approach to designing workplace collaboration tools. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 2247–2256.

[31]Memon, A. B. and Meyer, K. 2015. CoDiT: An Integrated Business Partner Discovery Tool over SNSs. In Working Conference on Virtual Enterprises, 631–638.

[32]Meyer, K. and Thieme, M. 2010. Activating the Innovation Potential of SME: The Bottom-Up-Approach. In ISSS/BPSC, 3–16.

[33]Murugesan, S. 2007. Understanding Web 2.0. IT professional 9, 4, 34–41.

[34]O’reilly, T. 2007. What is Web 2.0: Design patterns and business models for the next generation of software. Communications & strategies, 1, 17.

[35]Patel, K. 2013. Incremental Journey for World Wide Web: Introduced with Web 1.0 to Recent Web 5.0-A Survey Paper. International Journal of Advanced Research in Computer Science and Software Engineering 3, 10, 410–417.

[36]Peffers, K., Tuunanen, T., Rothenberger, M. A., and Chatterjee, S. 2007. A design science research methodology for information systems research. Journal of management information systems 24, 3, 45–77.

[37]Peterson, N. L. 1991. Interagency collaboration under part H the key to comprehensive, multidisciplinary, coordinated infant/toddler intervention services. Journal of Early Intervention 15, 1, 89–105.

[38]Porter, C. E. 2004. A typology of virtual communities: A multi-disciplinary foundation for future research. Journal of Computer-Mediated Communication 10, 1, 0.

[39]Powell, W. W., Koput, K. W., and Smith-Doerr, L. 1996. Interorganizational collaboration and the locus of innovation: Networks of learning in biotechnology. Administrative science quarterly, 116–145.

[40]Qureshi, S., Liu, M., and Vogel, D. 2006. The effects of electronic collaboration in distributed project management. Group decision and negotiation 15, 1, 55–75.

[41]Razmerita, L., Kirchner, K., and Sudzina, F. 2009. Personal knowledge management: The role of Web 2.0 tools for managing knowledge at individual and organisational levels. Online information review 33, 6, 1021–1039.

[42]Sawhney, M., Verona, G., and Prandelli, E. 2005. Collaborating to create: The Internet as a platform for customer engagement in product innovation. Journal of interactive marketing 19, 4, 4–17.

[43]Scott, J. E. 1998. Organizational knowledge and the intranet. Decision Support Systems 23, 1, 3–17.

[44]Simon, H. A. 1996. The sciences of the artificial 136. MIT press.

[45]Smedlund, A. 2006. The roles of intermediaries in a regional knowledge system. Journal of Intellectual Capital 7, 2, 204–220.

[46]Stelzner, M. A. 2014. Social Media Marketing Industry Report. How marketers are using social media to grow their businesses, Social Media Examiner. https://www.socialmediaexaminer.com/SocialMediaMarketingIndustryReport2014.pdf. Accessed 2 March 2017.

[47]Stelzner, M. A. 2015. Social Media Marketing Industry Report. How marketers are using social media to grow their businesses, Social Media Examiner. https://www.socialmediaexaminer.com/SocialMediaMarketingIndustryReport2015.pdf. Accessed 2 March 2017.

[48]Stelzner, M. A. 2016. Social Media Marketing Industry Report. How marketers are using social media to grow their businesses, Social Media Examiner. https://www.socialmediaexaminer.com/wp-content/uploads/2016/05/SocialMediaMarketingIndustryReport2016.pdf. Accessed 2 March 2017.

[49]Strufe, T. 2009. Safebook: A privacy-preserving online social network leveraging on real-life trust. IEEE Communications Magazine, 95.

[50]Tess, P. A. 2013. The role of social media in higher education classes (real and virtual)‐A literature review. Computers in human behavior 29, 5, A60‐A68.

[51]Thieme, M. and Meyer, K. 2011. Innovation through collaboration: a case-study based strategy to connect research institutions and enterprises. In Annual (SRII) Global Conference, SRII, 622–629.

[52]Turban, E., Liang, T.-P., and Wu, S. P. J. 2011. A framework for adopting collaboration 2.0 tools for virtual group decision making. Group decision and negotiation 20, 2, 137–154.

[53]Venable, J., Pries-Heje, J., and Baskerville, R. 2012. A comprehensive framework for evaluation in design science research. In International Conference on Design Science Research in Information Systems, 423–438.

[54]Wagner, C. 2004. Wiki: A technology for conversational knowledge management and group collaboration. The Communications of the Association for Information Systems 13, 1, 58.

[55]Woodland, R. H. and Hutton, M. S. 2012. Evaluating Organizational Collaborations: Suggested Entry Points and Strategies. American journal of evaluation 33, 3, 366–383.

[56]Xiang, Z. and Gretzel, U. 2010. Role of social media in online travel information search. Tourism management 31, 2, 179–188.