The Role of Knowledge Management in Enhancing Organizational Performance

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Abdel Nasser H. Zaied 1,* Gawaher Soliman Hussein 2 Mohamed M. Hassanc 3

1. Vice dean for education and students affaires, College of Computers and Informatics, Zagazig University, Egypt

2. Teaching Assistant, College of Computers and Informatics, Zagazig University, Egypt

3. College of Computers and Informatics, Zagazig University, Egypt

* Corresponding author.


Received: 15 Jul. 2012 / Revised: 1 Aug. 2012 / Accepted: 10 Sep. 2012 / Published: 8 Oct. 2012

Index Terms

Knowledge Management Framework, Organizational Performance, Knowledge Management Capabilities


Knowledge management is recognized as an important weapon for sustaining competitive advantage and improving performance. The evaluation of knowledge management (KM) performance has become increasingly important since it provides the reference for directing the organizations to enhance their performance and competitiveness. This paper provides an understanding of factors that involved in implementing knowledge management concept to enhance organizational performance. Also, it provides an assessment tool that helps organizations to assess their knowledge management capabilities and identify the possible existing gaps in their knowledge management systems and suggest the possible ways to enhance organizational performance. The results show that all elements of knowledge management capabilities have a positive significant relationship with all measures of the performance at 1% level of significant; it means that there is a great correlation between knowledge management capabilities and organizational performance

Cite This Paper

Abdel Nasser H. Zaied, Gawaher Soliman Hussein, Mohamed M. Hassan, "The Role of Knowledge Management in Enhancing Organizational Performance", International Journal of Information Engineering and Electronic Business(IJIEEB), vol.4, no.5, pp.27-35, 2012. DOI:10.5815/ijieeb.2012.05.04


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