Barriers to E-Commerce Adoption in Egyptian SMEs

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Abdel Nasser H. Zaied 1,*

1. Vice-dean for Education and Students Affairs, College of Computers and Informatics, Zagazig University, Egypt

* Corresponding author.


Received: 10 Apr. 2012 / Revised: 3 May 2012 / Accepted: 11 Jun. 2012 / Published: 8 Jul. 2012

Index Terms

E-commerce adoption, e-commerce adoption barriers, Small and Medium Enterprises, e-commerce adoption in SMEs in Egypt


E-commerce has been predicted to be a new driver of economic growth for developing countries. The SME sector plays a significant role in its contribution to the national economy in terms of the wealth created and the number of people employed. Small and Medium Enterprises (SMEs) in Egypt represent the greatest share of the productive units of the Egyptian economy and the current national policy directions address ways and means of developing the capacities of SMEs. Many factors could be responsible for the low usage of e-commerce among the SMEs in Egypt. In order to determine the factors that promote the adoption of e-commerce, SMEs adopters and non-adopters of e-commerce were asked to indicate the factors inhibiting the adoption of e-commerce. The results show that technical barriers are the most important barriers followed by legal and regulatory barriers, whereas lack of Internet security is the highest barrier that inhibit the implementation of e-commerce in SMEs in Egypt followed by limited use of Internet banking and web portals by SMEs. Also, findings implied that more efforts are needed to help and encourage SMEs in Egypt to speed up e-commerce adoption, particularly the more advanced applications.

Cite This Paper

Abdel Nasser H. Zaied, "Barriers to E-Commerce Adoption in Egyptian SMEs", International Journal of Information Engineering and Electronic Business(IJIEEB), vol.4, no.3, pp.9-18, 2012. DOI:10.5815/ijieeb.2012.03.02


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